FAQ - Frequently Asked Questions

Need answers? Find them here in our FAQ!

GENERAL ACCOUNT QUESTIONS

It depends. This safety management platform is designed to provide the safety and compliance coverage you need. So each plan is different. After you answer a few questions about your business, you’ll then see which package is best for you, everything it includes and the flat yearly fee. Get started here.

After you purchase, your access will include safety programs, supporting documents, online training and compliance tracking.

If you opt-in to auto-renew, your account will be billed 1 year from the date on which you first enrolled in the program.  If you don’t use auto-renew, your account will require manual payment after it expires to let you back in the system.

Log in to the Client Center.  Click the account icon in the top right-hand corner and select ‘Edit my payment information’. Account managers can then update credit card and billing information.

Company name can be changed in the ‘company settings’ under the middle dropdown button.

Your satisfaction is very important to us. If you’re not happy with your services, we offer a 60 Day Unconditional No-Hassle 100% Money-Back Guarantee. Contact us by email, live chat or phone and we’ll start the refund process no later than the next business day. It doesn’t get easier, so check out our program for 60 Days, risk free!

10 minutes or less. Our goal is to get you all the safety and compliance services you need as quickly as possible.

We’ll be sorry to see you go. But you can cancel your account by logging into the Client Center and clicking on “Edit my payment information” from the drop-down in the top right-hand corner. Then under subscriptions, you can click the cancel button. You may notify us of your intent to cancel at any time.

SAFETY PROGRAMS

A company’s safety program is a written document, typically required by OSHA. It explains how to proactively identify workplace hazards that could harm workers. A safety program also outlines the proper procedures a company should follow to prevent accidents, and what to do if an accident happens in the workplace.

A written safety program not only helps keep employees and contractors safe, it also helps your company:

– Meet bidding requirements in just minutes to win more projects
– Quickly comply with OSHA safety regulations to prevent costly citations
– Reduce workplace injuries and minimize workers’ compensation claims
– Meet insurance requirements to take advantage of premium discounts

With your access fee, you get all the tools you need to get the job done:

– Written Health & Safety Program
– Site-Specific Safety Plan (Not available for Industry/Manufacturing)
– Access to both Federal and State OSHA-Compliant Safety Programs
– Unlimited Third-Party Compliance Safety Programs such as ISNetworld, Avetta, Gold Shovel and more
– 100+ Safety Meetings and Tool Box Talks (English and Spanish) Employee Safety Handbooks (English & Spanish)
– Subcontractor Safety Handbooks (Not available for Industry/Manufacturing)
– Jobsite and Workplace Inspection Checklists & Forms
– Safety Policy Statements
– Training Documents

Your document is provided in a PDF. It’s the preferred, and often required format by those requesting a copy. When you personalize a Health & Safety Program using our online template, it automatically creates a professional-looking PDF, which saves you time on formatting.

Yes. After you personalize your Safety Program using our easy-to-use template, you can quickly download and print a PDF. However, printing is not required; you can simply maintain an electronic version of your Safety Program.

Yes. Your company name, logo (if applicable), address, phone number and safety personnel is automatically added to your Safety Program and documents. Site-Specific Safety Programs allow for even more personalization.

Your company name, logo (if applicable), address, phone number and safety personnel is automatically added to your Safety Program and documents. Site-Specific Safety Programs allow for even more personalization. Our online template makes it easy to also change and update additional company information without the hassle of reformatting to ensure professional-looking and perfectly formatted documents every time. We limit what else you can change within your Health & Safety Program. Our experience representing hundreds of clients that have been cited by OSHA has taught us what needs to be included in your program to ensure your documents are compliant with OSHA regulations.

Our team of experts stays on top of regulatory changes and makes routine updates to help ensure your Safety Program is always in compliance. In the Client Center, the date of the latest update appears next to each Safety Program, so you can make sure you always have the latest version.

No. We don’t charge extra for Third-Party Safety Programs like ISNetworld, Avetta/Browz, Veriforce/PEC Safety, Gold Shovel, CCS, Construct Secure and First, Verify. Even if you need them all. Third-Party Safety Programs are included in your access fee.

No. As long as you have an active subscription, you can use as many Third-Party Safety Program templates as needed.

No. Site-Specific Safety Programs are included with your access fee. (Not available for Industry/Manufacturing.)

Yes. You can preview a sample on each of the Health & Safety Program pages.

Yes. There’s a package for that. Simply answer a few questions about your business needs. We’ll recommend a package that provides the right safety and compliance coverage for you. Build your solution here.

No. Our all-in-one platform is designed to make OSHA compliance easy. You can add Safety Training and Compliance Tracking to your Safety Program service. To get started, simply answer a few questions. We’ll recommend the best subscription package for one flat yearly fee based on the safety and compliance coverage you need. Build your solution here.

Your satisfaction is very important to us. If you’re not happy with your services, we offer a 60 Day Unconditional No-Hassle 100% Money-Back Guarantee. Contact us by email, live chat or phone and we’ll start the refund process no later than the next business day. It doesn’t get easier, so check out our program for 60 Days, risk free!

SAFETY TRAINING

Safety Training includes the following:

– Access to 60+ OSHA-Compliant Safety Training Courses (some available in Spanish)
– Multiple Users and Roles
– 24/7 Access to Courses Online
– Certificate of Completion
– User-Friendly Course Materials
– Ability to Schedule & Track Assignments
– Admin Management Interface

Safety Training is included with your yearly access fee. There is no additional cost for completing online training.

No. Each employee can complete as many courses as they need.

25-90 minutes, depending on the safety course. The duration of each course is clearly visible on the Course Library page for those assigning the course and the My Training page for those taking the course. The estimated duration is provided to help management and employees plan online training time.

Yes. To test knowledge and ensure training is documented, employees must pass a short quiz at the end of each course. A certificate of completion is available to the employee, as well as management on the OWYN Safety Management Platform. Certificates can be printed as needed.

Any computer, tablet or smart phone can be used to complete training as long as there is internet connection.

COMPLIANCE TRACKING

Compliance tracking is the process of collecting, organizing and monitoring information related to compliance to help ensure there are no gaps and mitigate risk.

Compliance Tracking includes the following:

– Access to Fillable Form Templates
– Multiple Users & Roles for Form Completion
– Ability to Quickly Assign Inspections & Forms
– Track Due Dates & Progress
– Download, View & Share Documents
– View Historical Records
– 24/7 Access to the Online Management System

Compliance Tracking is included with your yearly access fee. There is no additional cost for tracking compliance.

QUESTIONS ABOUT US

Yes. In 2022, US Compliance Systems changed it’s name to OWYN Safety Management to better reflect its service offering. Learn more about us here.

No. In 2022, US Compliance Systems changed it’s name to OWYN Safety to better reflect its service offering. It’s still the same family-run business, just under a different (and better!) name. Learn more about us here.

OWYN is an acronym for Only What You Need. Over time, safety requirements have become even tougher to meet, spurring the emergence of robust and complicated safety management programs. Driven to deliver on our core values of simple, easy and pain-free, we introduced an affordable access-based safety and compliance management platform based on one principle: providing Only What You Need. Learn more about us here.