August 2024 Client Newsletter
Expansion of AI in our Customer Support
You may have encountered our new chatbot that can assist with queries and resolving issues.
With this effort, we aim to provide personalized assistance to users and promptly resolve their issues. We hope that through AI, customers seeking assistance after hours will find timely support without having to wait for live representatives to return. However, we understand that not all users prefer chatbots, and we will continue to offer live representatives for assistance. Live help is available from Monday to Friday, between 7:00 AM to 5:00 PM EST (excluding holidays).
OWYN Safety Dashboard – Generated Documents Section
Upon logging in to the Safety Management Platform, you likely noticed the central Generated Documents section, where you can find your recent downloads.
This section displays the Document Title, Project Name (if applicable), Creation Date, and Action buttons.
As you download more documents, the list will grow, so we suggest removing outdated versions to maintain organization. Documents are listed by creation date, with the newest shown first, aiding in identifying and managing unnecessary files.
If you decide to delete a document, the “Actions” tab includes a trash can icon for confirmation.
Please note that document deletion is irreversible, so ensure you have a computer backup before proceeding.
September is Suicide Prevention Month
September is National Suicide Prevention Month. You might be wondering why we are mentioning it to construction and industry employers. In 2020, the Center for Disease Control and Prevention (CDC) found that men working in construction have one of the highest suicides rates compared to other industries.
The U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) has formed a task force of industry partners, unions and educators to raise awareness of the types of stress that can push construction workers into depression towards suicide.
Click here for resources to provide to management and employees to help those that may need it. You can find some Toolbox Talks and videos to help your company become more familiar with signs to watch out for and what everyone can do to help.
Product & Service Updates
Third Party Programs – ISNetworld
*Cal OSHA Workplace Violence Prevention – US *NEW 07/03/24*
*OHSMS – Emergency Preparedness & Response *NEW 08/19/2024*
*OHSMS – Performance Evaluation *NEW 08/19/2024*
*OHSMS – Objects *NEW 08/19/2024*
Third Party Programs – Veriforce
*Cal OSHA Hand and Power Tools – v2 *NEW 07/12/2024*
*CAL OSHA Ground Fault Protection – v2 *NEW 07/12/2024*
*CAL OSHA Electrical Awareness Non Qualified – v2 *NEW 07/16/2024*
Third Party Programs – Avetta
*Gas Indicators *UPDATED 07/26/2024*
*Sharps Injury Log (SSN Removed) *UPDATED 07/26/2024*
*Hazard Communication Topic *UPDATED 07/26/2024*
Federal Safety Program – English
*Hazard Communication Topic *UPDATED 07/26/2024*
*Sharps Injury Log (SSN Removed) *UPDATED 07/26/2024*
Spanish Programs will be updated in August
State Programs – California/Washington/Minnesota
*Hazard Communication Topic *UPDATED 07/26/2024*
*Sharps Injury Log (SSN Removed) *UPDATED 07/26/2024*
Online Safety Training – Courses
*Incident Investigation – Spanish *NEW 08/08/2024*
Compliance Tracking Forms – Printable Forms
*Sharps Injury Log *NEW 07/15/2024*
*Job Site Forms Manual *NEW 07/15/2024*
*Shop/Facility Forms Manual *NEW 07/15/2024*
Compliance Tracking Forms – Electronic Forms
*Hazardous Chemical List *NEW*
*Fall Protection Plan *NEW*
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